The Road to Organic Growth: How Great Companies Consistently Grow Marketshare from Within by: Edward D. Hess |
Achieve solid growth from within through measurement and performance A two-year study of more than 800 companies found that the successful ones had a passion for measurement, customer service, and an employee-centric organization. Edward Hess demonstrates that the real keys to organic growth are an intense focus on measurement and performance, consistently exceeding customer expectations, maintaining a strict attention to detail, and building an employee-centric organization. He goes on to show how to link these elements into a proven formula for long-term growth and competitive advantage.
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